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The eLearning Podcast With Stephen Ladek

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My guest today is Hithakshi Kotyan, Senior Learning & Development Specialist for Priceline. 

If you were or are a part of the travel industry —one of the hardest hit sectors during the global lockdowns— you faced some very serious issues over the past 24 months.

Priceline is a very well known brand in the travel sector. It’s one of the companies under Booking Holdings, who also own brands like Booking.com, Kayak and Agoda.

One thing you’d assume a company like Priceline would reduce (or likely eliminate) in the COVID meltdown would be learning. And yet, as you’ll hear from Hithakshi, it was easy to see how a huge player like this looked for the opportunity in the chaos.

In this “paradise destination” of a conversation Hithakshi and I talk about:

⏭ Reactive change, or how exceptional times have the benefit of making something important, truly urgent. In this context, that meant focusing on nextgen learning experiences.

🚮 Why, in the middle of the “Great Resignation,” Priceline decided to expand its workforce as well as its Learning & Development initiatives

🖌 The not really surprising links between creativity, learning and leisure with on the-job training and satisfaction

➖ Why at Priceline, eLearning in 2022 means more networking and microlearning, and less zoom meetings

💬 We also talk about empowerment and diversity, aligning eLearning with core strategy, communities of practice at Priceline and… would you enroll your employees at an online course run by MENSA?


LMSPulse Media: https://linktr.ee/lmspulse

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