The modern workforce continues to face a number of challenges when it comes to delivering professional training and education that engages today’s learners. However, the shift from traditional teaching methods to more dynamic, personalized trainings and the growing value of Learner Experience Design (LXD) have helped modernize L&D and allowed organizations to support their teams with impactful courses and resources.
As the learning ecosystem continues to evolve towards more tailored, personalized experiences, the use of artificial intelligence (AI) technology and Learning Experience Design are driving new solutions and industry leaders to the forefront, such as eThink Education and their partner Cenveo Learning.
As the largest Totara and Moodle partner worldwide, eThink just earned Moodle’s first North America Partner of the Year award, following the Global Totara Partner designation in 2018. To top it all off, Amazon Web Services recognized eThink as top of its class at last December’s AWS Partner Network Awards.
But the key to eThink’s success is their ability to build solid relationships with a vetted network of trusted partners who provide various LMS solutions, integrations, and eLearning content to their clients through their Custom Content Services.
Among these partners is Cenveo Learning, a full-service eLearning provider offering consultation, facilitated training, localization and translation, and much more to support organizations’ learning efforts. When it comes to designing for the future, it is fundamental to collaborate on a partnership that allows learning professionals to incorporate the most effective learning methods and solutions recommended by experts. Through this collaboration, eThink is able to continue to deliver fully-managed eLearning solutions by leveraging Learning Experience Design (LXD) in order to help organizations train and support their teams. In a recent webinar, eThink and Cenveo hosted a webinar to discuss how to do just that.
True to staying on the bleeding edge of innovation, Cenveo Learning focuses heavily on Learning Experience Design (LXD). While the idea of a user-centric and goal-oriented learning experience is not a new concept, it continues to grow more valuable in modern learning programs as an encompassing factor, not just an element within your solution.
LXD is human centric and goal-oriented. This means it attempts to focus on retention and concept application on the part of the students. Cenveo’s know-how comes in at the juxtaposition of research and evidence and the impact of the experience. It encourages holistic approaches, where elements such as the design of the icons are as relevant as the state of mind of the learner when he approaches an activity.
Adopting LXD begins by taking a deep look at the current elements that are already in place. After all, no intentional experience is itself an experience, and while there is work to be done and skills to gain, your organization might already have more valuable LX assets than you might realize.
LXP & GenExperience
It is still common to mix up the elearning and the edtech: the latter encompasses software, tools and files. The former aims at what is possible. By focusing on the team's instructional abilities and capacities rather than, say, the SCORM package, a new approach gets buy-in and a longer-term strategic direction materializes on the horizon.
Which brings us back to the question: How do we design for the modern workforce? The game plan is clear and reasonable: understand who the learners are; cater to their driving needs; go to the channels where they hang out; devise some messages; test, measure, and learn. Cenveo's final frontier is GenExperience, a "design framework" based on research-based insights to increase engagement at each step of the process. Targeted at the millennial workplace, it is meant to integrate HR and team management practices with "just-in-time" training.
During their webinar, Cenveo provides an example of how GenExperience is being used for an OSHA program in a manufacturing company. The use of the Haddon Matrix for laying out risks in an occupational event before, during, and after it happens fits nicely with the promising recurring exposure paradigm on diverse media that increases retention of subjects. Video, interactive animations, and even a dedicated course Instagram account is used as further reinforcement.
An agile approach to LXD based on state-of-the-art evidence, coupled with an open ecosystem that encourages real-world collaboration, may not always guarantee success, but it plants the seed for workplace learning that can manage future demands and drive organizations towards more impactful and engaging training solutions for learners.
Curious to learn more? Watch Designing for the Future: The New Approach to Learning Experience Design with eThink Education and Cenveo Learning. Or, reach out to either company at ethinkeducation.com and cenveolearning.com.