A leader in Moodle use in higher education within the USA is the Louisiana State University. For years they have had one of the best knowledge bases for helping users interact with their system (think a branded “Docs” for LSU) called GROK. Their contributions to the Moodle community are also substantial. LSU enrolls nearly 30,000 students and supports over 1500 faculty on their LMS.

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They are now seeking a full-time Learning Management System Administrator for their team,

The open source learning management system administrator will support the university’s open source Moodle Learning Management System (LMS) for a user base of approximately 1,800 faculty and 29,000 students, ensuring consistency between development, implementation, and planned usage and upgrades. All Information Technology Services employees are expected to demonstrate a commitment to exemplary customer service in all facets of their work.

Subject matter specialist on LMS functionality and owner of the LMS process; administers and supports day-to-day processes for the LSU Moodle LMS, including customizations and configurations (changing settings, not coding); works closely with ITS support personnel, shares knowledge of and oversees documentations of knowledge base content for LMS features; acts as liaison between other LSU System campus LMS administrators.

Specifies testing scenarios utilizing Behat or similar behavior-driven development tool; conducts quality assurance testing of LSU Moodle development improvements and new features based upon created scenarios; identifies and troubleshoots usability issues across various platforms, operating systems, and browsers through the use of standard browser-based page inspection tools; this includes all industry-standard mobile platforms; collaborates with ITS personnel, the LMS governance committee, and the LMS development team on design and development of LMS enhancements; builds technical requirements documents for all development projects based on industry best-practices.

Works with the academic community to ensure an effective Moodle implementation; maintains a current working knowledge of industry developments related to the Moodle LMS and generic LMS usage; coordinates second-tier end user system troubleshooting, including LMS-related help desk work orders, bug tracking, and application issues; coordinates and communicates system-related events with ITS support and campus communications personnel.

Perform miscellaneous tasks as directed by a project leader, manager, or director.

More information and how to apply available here: https://lsusystemcareers.lsu.edu/applicants/Central?quickFind=58256

Original posting is at Moodle.org: https://moodle.org/mod/data/view.php?d=54&rid=6753


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